Give Your Business A Professional Presence 24/7/365
Research from both Google and the Harvard Business Review show that when it comes to solving problems or the purchase of services or goods, consumers still prefer to speak to live person on the phone.
Let International Connects Communications make your first impression with our Customer Service Professionals & Management Team.
80% Of Callers Who Reach A Voice Mail Will Not Leave A Message
Can you afford to miss opportunities to add new business or support existing clients?
When you partner with International Connects your calls are answered by professionally trained live customer service representatives, 24 hours a day, 7 days a week.
74% Of People Who Have A Bad Support Experience Will Choose Another Business
90% of companies say they compete on the basis of customer experience. Things such as not answering calls and communications quickly, burying phone numbers, removing a human from interactions, or just delivering an overall frustrating experience highly reduces the chance of adding a new customer or keeping an existing one.
Calls To Businesses Are Expected To Exceed 180 Billion Per Year By 2025
These calls are 10-15 times more likely to generate a successful sale or follow-up activity than a digital form submission, which means they are more efficient in generating revenue.
61% Of Mobile Users Call A Business During The Purchase Phase Of A Buying Cycle
The majority of respondents will call instead of reaching out online because they are looking to get a quick answer (59%) or talk to a real person (57%). The numbers only increase as the value of the purchase increases.
Our 24/7 Phone Answering Service Includes:
Our Commitment To Customer Service:
At International Connects, top-notch customer service is at the core of who we are. Our company culture is centered around customer service – we live it and breathe it. When you partner with International Connects you can expect to receive the same excellent 24/7 live customer service that we provide your clients.