Order Entry &
How Can 24/7 Order Entry Services Help Business?
Whether you have a single product or large e-commerce web site, our Customer Service Professionals (CSPs) can handle your order entries in an efficient and professional manner. Speed and accuracy are the most important part of order entry and our CSPs are tested and trained to meet high standards.
Expand Your Available Hours
Our Customer Service Professionals (CSPs) are available 24/7, and we can answer calls, chats and emails at any time of the day or night. Best of all, you only pay based on the minutes that we spend working in your account and taking your orders – you don’t have to worry about high hourly fees or other costs. You pay for the services you use, and not a penny more.
By expanding your available hours, you can make things much more convenient for your customers who may be located in different time zones, or even internationally – and who may typically have difficulties placing their orders within your typical business hours.
Augment or Replace Your Existing Order Taking Staff
If you already have several order entry specialists, but you want to avoid hiring more staff for your small business, 24/7 order entry services from International Connects can help you pick up the slack. We can answer calls, chats and emails when your staff members are busy, and after business hours, when they’re off the clock.
We can also replace your current staff members, or, if you run a small business and handle order taking yourself, we can ensure that you are able to focus on the important parts of running your business – while we input your orders, and handle administrative work.
Improve Customer Satisfaction
By connecting your customers with a friendly, reliable customer service representative and allowing them to help your customers and place orders at any time of day or night, International Connects helps enhance customer satisfaction, and build more brand loyalty.